177 Results for ‘implementing-stay-interviews

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Live Webinar: How to Successfully Interview, Hire and Retain Your Next CSRs

How to Successfully Interview, Hire and Retain Your Next CSRs

Learn the questions you need to ask and the answers you need to hear when hiring your next successful CSR. Companies have a 70% chance of selling to existing customers, while the probability of selling to a new...

Live Webinar June 23, 2021 1:00pm EST

OnDemand Course: Stay Interviews: A Guide to Retention

Stay Interviews: A Guide to Retention

Learn how to conduct stay interviews and keep your most talented employees. A serious concern for some organizations is retaining talent and good employees.

OnDemand Course: Job Interview Tips and Tricks

Job Interview Tips and Tricks

Explore some tips and tricks to make your job interviews successful.The job search can be exhausting, and through all the resumes you send out, through all the applications you send in, when you finally land that...

Available as OnDemand Course, MP3 Download

OnDemand Course: Reading Candidate Body Language in an Interview

Reading Candidate Body Language in an Interview

Understand common interview body language signals that you can learn to read and avoid misinterpretation.This topic will teach you the importance of reading candidate body language in an interview.

Available as OnDemand Course, MP3 Download

ASA, HR Certification Institute, SHRM credit available

OnDemand Course: How to Stay in Sync With Your Boss

How to Stay in Sync With Your Boss

Learn how to create and maintain a positive, organized, and professional working relationship with your boss.Become the boss's go-to when he/she is stressed, overwhelmed, overbooked, etc.

Available as OnDemand Course, MP3 Download

OnDemand Course: Overview to Stay Compliant Within Employment Laws

Overview to Stay Compliant Within Employment Laws

You may know what the law is, make sure you know how to apply it. Very little about labor and employment law is intuitive. Common sense is not always your best guide.

Available as OnDemand Course, MP3 Download

ASA, CLE, HR Certification Institute, SHRM credit available

OnDemand Course: How to Successfully Interview, Hire and Retain Your Next CSRs

How to Successfully Interview, Hire and Retain Your Next CSRs

Learn the questions you need to ask and the answers you need to hear when hiring your next successful CSR.Many customer service managers and representatives, account managers, credit and billing managers, technical and...

OnDemand Course: Implementing Strategic Purchasing Techniques

Implementing Strategic Purchasing Techniques

Understand the importance of implementing strategic purchasing and the numerous ways it can have a positive impact on your organization.This topic will provide you a comprehensive understanding of the differences...

OnDemand Course: Creating a Mobile Customer Service Strategy to Stay Ahead of the Curve

Creating a Mobile Customer Service Strategy to Stay Ahead of the Curve

Learn new customer service methods that will invigorate your business and provide differentiation and brand value.Before the pandemic of COVID-19, customer service was important to business success, but today it is...

Available as OnDemand Course, MP3 Download

OnDemand Course: Implementing Purchasing Policies

Implementing Purchasing Policies

Ensure you have up-to-date information on policies, procedures, and contracts.You will learn about the different elements that make up a standard procurement procedure.

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