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OnDemand Course: Collections Communication: What You Can and Cannot Legally Say

Collections Communication: What You Can and Cannot Legally Say

Gain a better understanding of common claims and remedies for violations of the FDCPA and TCPA relating to consumer communications.Debt collectors, mortgage servicers, and finance companies remain at the center of...

OnDemand Course: Modern Communication Dos and Don'ts for Debt Collection

Modern Communication Dos and Don'ts for Debt Collection

Identify the benefits, pitfalls, and considerations that you must address when creating policies and procedures for modern communication.Consumers today expect that companies, including debt collection companies, can...

OnDemand Course: Effective Collections: A Proactive Approach to Credit Management

Effective Collections: A Proactive Approach to Credit Management

Learn to take a proactive approach to making your collection process and policies more efficient.This material will explore how collections are a sometimes overlooked but vital part of the overall credit risk management...

Available as OnDemand Course, MP3 Download

OnDemand Course: Cash, Credit and Collection Management: The Life Blood of the Business

Cash, Credit and Collection Management: The Life Blood of the Business

Explore the importance of the role of 'cash, credit, and collections' management within the business and its relationship to the credit department.This proactive training material will explore the importance of the role...

OnDemand Course: Document Management Ethics and Best Practices for Credit and Collection Agencies

Document Management Ethics and Best Practices for Credit and Collection Agencies

Gain an understanding on document management ethics and best practices.All credit and collection agencies hold personally identifiable financial information for their clients in either electronic or physical formats.

Available as OnDemand Course, MP3 Download

Live Webinar: How to Prioritize Your Collections

How to Prioritize Your Collections

Implement a collection prioritization methodology customized to your organization and drive improved results without adding resources. This topic will benefit anyone who manages the accounts receivable collection...

Live Webinar March 24, 2021 1:00pm EST

Live Webinar: Reading Financial Statements: A Creditor's Perspective

Reading Financial Statements: A Creditor's Perspective

Improve your lending skills by learning how to read and interpret complex financial statements. This important topic emphasizes a practical approach to correctly interpret financial statements from a creditor’s...

Live Webinar April 6, 2021 1:00pm EST

OnDemand Course: How to Spot a Bankruptcy Sooner Than Later

How to Spot a Bankruptcy Sooner Than Later

Learn how to identify the early signs of bankruptcy and implement tactics to mitigate risk and exposure to bad debt loss.This topic will benefit anyone who manages the Accounts Receivable asset and its risk of bad debt...

Available as OnDemand Course, MP3 Download

OnDemand Course: Collections Etiquette: How Far Should You Go?

Collections Etiquette: How Far Should You Go?

Learn the techniques and tools needed to secure timely payment from customers.Getting customers to pay and pay on time is a challenge faced every day by all companies who sell on credit.

OnDemand Course: How to Prioritize Your Collections

How to Prioritize Your Collections

Implement a Collection Prioritization methodology customized to your organization, and drive improved results without adding resources.This topic will benefit anyone who manages the Accounts Receivable Collection effort...

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