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Product ID: 408803EAU
 
Credit & Course Provided by:

Improving Diversity and Inclusion

OnDemand Webinar (48 minutes)

Know what diversity and inclusion look like, so you will look for ways to increase your knowledge about other people in the future.A lot of cultural misunderstandings are due to assuming that others know what we are thinking and are familiar with our background and way of life. In addition, we have been told that diversity is good and that we must always respect others. However, it seems that when it comes to following it, we fall into the trap of bad habits and our own cultural biases get in the way. This information will cover the definition of diversity, what it is all about and why it is important to pay attention to it. This course will help you be able to appreciate the importance of diversity and understand the benefits of diversity, as well as become more aware of what diversity and inclusion look like, so you will look for ways to increase your knowledge about other people in the future.

Authors

Audrey Halpern, ARH Employee Training

Agenda

What Is Diversity?

• Benefits of Diversity

• Equality and Diversity Differences

• Importance of Diversity

• Managing Diversity

• What Makes It an Issue?

What Is Inclusion?

• Benefits of Inclusion

• Creating an Inclusive Workplace

Stereotypes, Bias and Prejudice, and Discrimination

• Implicit and Explicit Bias

• Labelling

• Microaggression Behaviors

Managing Bias Acknowledge Differences

• Specific Skills and Best Practices

• Practice Empathy