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Product ID: 408802EAU
 
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Reducing Unconscious Bias

OnDemand Webinar (45 minutes)

Understand the implicit attitudes or stereotypes that shape how we engage others and make decisions in the workplace.Bias is personal, cultural, and institutional. Bias (conscious or unconscious) is a people issue - meaning it is decent people who don't see how their mental images, quick assumptions, and resulting decisions affect the opportunities and experiences of co-workers. Most often, it is invisible to those who have it. The reality is that we all have bias, and our unconscious is very powerful. Unconscious bias can affect hiring, assignments, promotions, evaluations, dismissals, customer service, sales, revenue, profits, and in health care - patient care and safety. This topic focuses on the implicit attitudes or stereotypes that shape how we engage others and make decisions in the workplace and will provide an understanding of how bias is formed in our unconscious.

Authors

Audrey Halpern, ARH Employee Training

Agenda

Understanding Unconscious Bias

• Definition and Overview of Unconscious Bias - What Is Unconscious Bias?

• Recognizing Unconscious Bias

• The Relationship Between Unconscious Bias, Diversity and Inclusion, and Preventing Discrimination

Addressing Unconscious Bias

• How Biases Can Influence Workplace Decisions and Interactions

• How to Recognize Personal Biases and Make More Informed Decisions

• Strategies to Minimize Bias

The Negatives of Pattern Matching

• The Downside of Making Assumptions

• How to Recognize Microaggressions