Live Business Webinars

How to Deliver Bad News to Your Boss

Learn how to deliver bad news in a way that builds trust and generates positive outcomes.

Many employees dread having to deliver unpopular news to their boss. These conversations are uncomfortable and often involve conflict. Some bosses do not respond well to negative news, which can make the challenge...

Underperforming Sales Rep? Fact and Fiction on Creating a Fix

Understand the difference between knowing if a rep is able to grow and knowing when to cut your losses.

The world of selling is an illustrious career that requires the right person with the proper skills, and most importantly, the ability to produce results. Everyone might be able to sell, but can...

Taking Meeting Minutes: Essential Techniques for Efficiency and Accuracy

Draft complete, clear and concise meeting minutes with guidance, tips and techniques from a veteran in the field.

Recording meeting minutes is a skill that administrative professionals can develop to help them stand out from the crowd and excel to their highest potential. However, understanding how...

A Look at the Future of Work Post-Pandemic

Understand the changes that will likely become our new business normal and the legal issues related to those changes.

The COVID-19 pandemic changed the way most businesses operated in the blink of an eye. Government-mandated shutdowns in the spring of 2020 forced businesses to adjust to remote work...

Preparing Your Customer Service Team for Multiple Calls and Customers

Implement various techniques and solutions that will create a more successful interaction with team members and customers.

When the global pandemic was declared in March of 2020, companies all over the world felt pressured to adapt to a new business environment. Service departments experienced a...

Form 5500 Filing Requirements With Wrap Documents

Gain an understanding of the Form 5500 requirements for wrap documents and make sure you are in compliance.

Each year, thousands of employers are fined by the Department of Labor for failing to submit an annual Form 5500 or for providing incorrect information on Form 5500. These forms are important...

Adapting to Different Learning Styles in the Workplace

Gain an understanding of the different learning styles and how to best support them.

With so many generations in the workplace, companies struggle with the best learning methods and styles for their employees. It has been established how important training and development, but it is just as important...

Antitrust Compliance for HR Professionals

Gain the tools needed to identify potentially anticompetitive no-poach agreements or wage-fixing agreements.

Many HR professionals must monitor their employer’s compliance with labor laws but may not be aware of or familiar with the antitrust implications of no-poach and wage-fixing agreements....

New Excel Features to Help You Be More Efficient

Save hours of time and remove some of those hair-tearing-out moments with these Excel® tips and secrets.

Excel® has been the go-to spreadsheet application for millions of people for almost 30 years, and with each release, there’s a slew of new features designed to improve users’ productivity....

Understanding Complex Internal Control Issues

Gain a deeper understanding of tax internal controls and the existing external environmental factors impacting them.

Tax departments are faced with an ever-changing landscape of technical issues to deal with and are often left with an inadequate amount of time, or an appropriate process, to identify...