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Sponsored by Lorman Education
Only registered attendee will receive continuing education credit.
Product ID: 406115
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Common Customer Service Legal Issues

Live Webinar
October 21, 2021
1:00 pm ET (12 pm CT, 11 am MT, 10 am PT)
1 hour
Live Webinar$99Register Now

Understand common issues that frequently arise in interacting with customers and how to avoid legal complications.

A customer service team is the face of the company and often the first point of contact with a customer. An effective customer service team recognizes and addresses potential issues before they become expensive problems. This course will help customer service teams identify a few common issues that frequently arise in interacting with customers. This material will also explain what policies and procedures companies need to have in order to effectively respond to consumer concerns, how to avoid breaches of privacy and consumer protection laws, and provide tips to help keep your company out of costly litigation.


Live Webinar$99Register Now