How to Have Them At Hello: Rapport Building in Sales
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Gain a better understanding of the latest tools, tips and techniques for establishing and building rapport with new and existing prospects and clients.Building rapport is one of the most important competencies in sales. It's also one of the most important characteristics of subconscious communication. If building rapport is subconscious, why are you trying outdated superficial methods that leave you being less than authentic? When you deliver communication in the way the other person wants to receive it, you'll be highly effective as a sales leader. It's also the highest form of honoring your prospect and, on a subconscious level, they will appreciate that you 'get' them.
How do you genuinely navigate the rapport process and deliberately create a state of authentic connection with your prospect? The secret to authentic rapport building is visible, everyday, all around you. Create awareness about it, and transform relationships with every one you meet. As a leader, you can communicate with effectiveness and grace when you deliver information with a person's natural biological wiring in mind. With the knowledge of someone's wiring, you can recognize and appreciate what matters to them - a key component in rapport building. This topic provides specific ways to build authentic rapport based on your prospect's natural wiring (which you'll be able to spot) that can improve your working relationship, increase productivity, and strengthen your connections with others.
Lisa Mininni, Excellerate Associates
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