298 Results for ‘train-the-trainer-model-tips-and-tricks-for-running-successful-training-sessions’
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Learn how to capture your employee's attention during critical training sessions to ensure the information is retained and put to use.A lot of training is rated by participants as dull or boring.
ASA, SHRM credit available
Don't scramble if and when your best employee resigns. Understand and implement cross-training now to keep your organization running smoothly.Many organizations today are so lean and slimmed-down in staffing that, when...
Learn expert tips and strategies you can use to train your customer service representatives to provide consistent, outstanding service.Customer service is the key to your marketing and profitability success factors.
Learn the significance of implementing professional etiquette in the workplace. Employers spend millions of dollars on advertising, training, and customer service, yet a lack of professionalism and etiquette by their...
Live Webinar September 17, 2019 1:00pm EST
ASAP PACE, IAAP (pending) credit available
Gain an understanding of how to pair features and benefits to your customers' needs and wants. Service after the sale often prepares customers for more sales.
Learn effective and professional skills to achieve sales goals and boost revenue.Do you lead a sales team or are you on a sales team? Why are some sales people more successful than others?
Gain new insights in the best practices for creating successful PTO programs from practical guidance to avoiding legal pitfalls.Employers struggle to implement PTO policies that simultaneously address multiple concerns:...
Learn how to plan events that will impress your boss by saving time and money.Many organizations produce special events, fundraising events, and promotional events with little or no thought or planning.
Build a bullet-proof employee offboarding process.The basic framework of this topic is to help business owners and HR leaders view effective termination from both sides of the basic accounting equation: done well it can...
Email is evolving and video is becoming more prevalent in today's email marketing. How can you use highly engaging video content in your emails to drive conversion and program value?
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