961 Results for ‘handling-dilinquent-customers-legal-action-and-collection-methods

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OnDemand Webinar: Handling Delinquent Customers: Legal Action and Collection Methods

Handling Delinquent Customers: Legal Action and Collection Methods

Understand how to take legal action when dealing with delinquent customers to gain a better account receivable status.Many business owners and corporate professionals do not properly address the past due accounts owed...

Available as OnDemand Webinar, Audio & Reference Manual, MP3 Download

OnDemand Webinar: Providing Stellar In-Person Customer Service: Your Action Plan

Providing Stellar In-Person Customer Service: Your Action Plan

Imagine if every one of your customer service representatives communicated with more clarity, tact, and finesse, even under pressure - and with difficult customers.

OnDemand Webinar: Addressing and Handling Unique Collection Situations

Addressing and Handling Unique Collection Situations

Gain a better understanding of collection letters, the language contained therein and their collection practices to assure compliance with the FDCPA.This information will examine specific collection letter language and...

Available as OnDemand Webinar, Audio & Reference Manual, MP3 Download

CLE credit available

Live Webinar: Commercial Collection Liability Issues

Commercial Collection Liability Issues

Gain a better understanding surrounding liability concerns when attempting to collect from commercial entities. Final judgment often does not put an end to a dispute between parties.

Live Webinar August 29, 2019 1:00pm EST

CLE, CPE credit available

Live Webinar: Collection Disputes: A Good Defense Is the Best Offense

Collection Disputes: A Good Defense Is the Best Offense

Assess policies and procedures for compliance and identify areas of potential exposure to mitigate the risks of litigation and enforcement actions. Credit and collection industry remains under an increased scrutiny...

Live Webinar July 24, 2019 1:00pm EST

CLE, CPE credit available

Live Webinar: Techniques for Handling Employees With Poor Attitudes and Performance

Techniques for Handling Employees With Poor Attitudes and Performance

Don’t let bad attitudes and performance problems destroy team and office morale – prepare yourself to handle challenging and difficult employees. Have you ever had one of those employees with a poor attitude that...

Live Webinar August 19, 2019 1:00pm EST

ASAP PACE, HR Certification Institute, IAAP, SHRM credit available

Live Webinar: Debt Collection Document Retention and Privacy Compliance Requirements

Debt Collection Document Retention and Privacy Compliance Requirements

Gain a better understanding of the consumer privacy protections of the FDCPA and those found in similar statutes. Many communications technologies (emails, text messages, web portals are just several examples) did not...

Live Webinar August 15, 2019 1:00pm EST

CLE, CPE credit available

OnDemand Webinar: How To Cross Train Sales and Customer Service to Increase Revenue and Customer Satisfaction

How To Cross Train Sales and Customer Service to Increase Revenue and Customer Satisfaction

Gain an understanding of how to pair features and benefits to your customers' needs and wants. Service after the sale often prepares customers for more sales.

OnDemand Webinar: New IRC 448 Accounting Method Rules for Small Businesses

New IRC 448 Accounting Method Rules for Small Businesses

Gain a better understanding of the new IRC 448 Accounting Method Rules for small businesses.The timing of income and expense recognition is an essential element of cash tax planning for your company.

Available as OnDemand Webinar, Audio & Reference Manual, MP3 Download

Enrolled Agents credit available

OnDemand Webinar: Accounting Method Changes Under the Tax Bill

Accounting Method Changes Under the Tax Bill

Make sure you are up-to-date on the latest revisions to the tax accounting method change procedures.Many private companies have heard about the benefits of tax reform but do not know how the new tax law changes apply to...

CPE credit available

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